Fees & Insurance
Seeking support for your mental health is a meaningful step toward greater clarity and balance. Therapy offers a safe and professional space to work through challenges and build skills that support everyday life.
As a Registered Psychologist practicing in Kelowna, fees are aligned with the recommended fee schedule published by the British Columbia Psychological Association (BCPA).
Fee Schedule
Individual session – $235 (50 minute)
Couples session – $300 (75 minute)
Completion of paperwork like notes and treatment reports are billed at an hourly rate of $235/hr.
Tarasenco Psychological Services does not have an active sliding fee schedule in place.
Insurance & Direct Billing
Psychological services are frequently covered, in whole or in part, through workplace benefit plans, private insurance, or health spending accounts. Coverage varies by provider and policy. Clients are encouraged to contact their insurance provider directly to confirm eligibility and reimbursement details for services provided by a Registered Psychologist in British Columbia.
Direct billing to insurance providers is not available at this time. Clients are responsible for payment at the time of service. Official receipts are provided for submission to insurance providers for potential reimbursement.
Cancellation Policy
A minimum of 48 hours’ notice is required to cancel or reschedule an appointment without charge. The 48-hour notice period applies to business days only and does not include weekends.
Appointments cancelled with less than 48 hours’ notice are subject to a late cancellation fee of $125 for individual sessions and $175 for couples or family sessions.
Missed appointments (no-shows) are charged at the full session fee: $235 for individual sessions and $300 for couples or family sessions.
Cancellation fees do not apply in cases of illness or emergency.
To change or cancel and appointment, simply e-mail us at info@irinatarasenco.com or call +778-760-3363 and leave a voicemessage.
Payment
Payment may be made by cash, Visa, MasterCard, or e-transfer. Payment is required prior to the start of each session. Receipts are issued within 24 hours following the appointment. Payments made by Visa, MasterCard, or debit card are subject to a processing fee assessed by the payment provider. This surcharge is added to the session fee at the time of payment.
A $50 fee applies to any returned or declined payments.
A valid credit card is required to be kept on file to secure appointments. If e-transfer is your preferred method of payment, the card on file will only be charged in the event of a missed or unpaid session.
No Balance Policy
Services are provided on a full-payment basis at the time of each appointment. Outstanding balances are not permitted.
If you have questions about fees, insurance coverage, or scheduling, you are welcome to reach out. You may request a complimentary consultation call or book an appointment through the secure online booking system below.